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Returns & Refunds policy

  • We encourage customers to be sure of the mask sizes and features of items before making payment.


  • Items can be returned within 14 days upon receipt of shipment, in its original packaging to Easmed office.


  • For Bundled Items, all items in the bundle must be returned in order for the return to be processed.


  • Mask are non-returnable if it has been used.


  • Shipping cost will not be refunded if items were sent via courier or post.


  • Items are subject to inspection before acceptance and valid reason. Inspection may take 2-4 days from the date of receipt.


  • You may only return devices for exchange 1-for-1 if the items are due to manufacturing defects.


  • Refund will be initiated upon acceptance and processed via the same payment method



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